Privacy Policy

Effective Date: 1-March-2025

At Hope Survives, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, programs, and services. By using our website or participating in our community, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to support our mission of providing resources, support, and hope to brain injury survivors and their families. The types of information we may collect include:

Personal Information

  • Name, email address, and phone number (e.g., when you submit a prayer request or join a support group).

  • Mailing address (e.g., for donations or event registrations).

  • Payment information (e.g., when making a donation or purchasing merchandise).

Non-Personal Information

  • IP address, browser type, and website usage data (e.g., pages viewed, time spent on the site).

  • Anonymous feedback provided through surveys or polls.

2. How We Use Your Information

The information we collect is used to:

  • Provide and improve our programs, workshops, and services.

  • Communicate with you about events, updates, and resources.

  • Process donations, event registrations, or other transactions.

  • Respond to your inquiries, prayer requests, or feedback.

  • Ensure the security and functionality of our website.

We will never sell your personal information.

3. Information Sharing

We may share your information with trusted partners and vendors who assist us in delivering services, such as:

  • Payment processors for secure donation handling.

  • Event facilitators for workshops or retreats.

  • Email platforms for sending newsletters or updates.

We only share the minimum necessary information and require our partners to maintain the confidentiality and security of your data.

4. Your Privacy Choices

You have control over how your information is used:

  • Access or Update Your Information: Contact us to review or update your personal details.

  • Opt-Out of Communications: Unsubscribe from our emails using the link provided or contact us directly.

  • Request Deletion: Ask us to delete your personal data where applicable.

5. Cookies and Tracking

We use cookies to improve your experience on our website, such as remembering preferences and analyzing site usage. You can disable cookies in your browser settings, but some features of our website may not function properly without them.

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no method of data transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from them.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page, and the “Effective Date” will be revised accordingly.

9. Contact Us

If you have questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us:

Email: hi@hopesurvives.org